Privacy Policy

At Flower Soft we take your right to privacy very seriously.

Our web site uses a secure server and all details are 128-bit encrypted to ensure your personal data is protected. The padlock on your browser or shown at the bottom of the page indicates the shopping cart is in a secure area.

Please read on for more details about our privacy policy.


Contact

When you use the Flower Soft Web Site, you may choose to contact us by sending us an e-mail, using the form on our 'Contact' pages. We will use your e-mail address to respond to your query. We may also keep a note of your query to help us answer further questions you may have. We would also like to retain your e-mail address in order that we can provide you with details from time to time of products and services, which we think, may be of interest to you. You can ask to be included on our e-mail list by filling in the form.

If at any time you wish to be removed from our e-mail list please contact us by phone, letter to the address shown below or by e-mail (use the e-mail address info@flower-soft.co.uk), simply put ‘unsubscribe’ in the subject of your e-mail.


Customer Accounts / Orders

When you register with the Flower Soft Web Site, we only collect the information necessary to manage your account: To handle orders, deliver products, process payments, communicate with you about orders, products and promotional offers, update our records.

Note: It is our policy to only hold your credit card information for the time it takes to process your order, after which we then delete it from our computer system.


Links to other sites

The Flower Soft Web Site contains links to other sites. These are to provide useful links and information for our visitors and customers. Please be aware that we are not responsible for the privacy practices of any other web sites. We encourage our users to be aware when they leave the Flower Soft Web Site and to read the privacy statements of each and every web site that collects personally identifiable information from them. This privacy policy applies solely to information collected by this Web Site (www. flower-soft.co.uk).


Background Information

When you browse the Flower Soft Web Site, we may automatically collect non-personal information about you such as the type of Internet browser you use or the web site from which you linked to our web site. You cannot be identified from this information and it is only used to assist us in providing an effective service on the Web Site and to improve our search engine ratings.

We do not use 'Cookies' on any part of our web site.


We reserve the right to change our Privacy Policy from time to time. If we decide to change our privacy policy, we will post those changes on this web page so our customers and users are always aware of what information we collect from them, how we use it, and under what circumstances, if any, we disclose this information to third parties.

If at any point we decide that we wish to use personally identifiable information collected from our users in a manner that differs from that stated at the time this information was collected, we will notify users by way of an e-mail. Users will have a choice whether or not to consent to our using their personal information in accordance with our updated privacy policy.